bank of america customer service wire transfer

Bank of america customer service wire transfer how to#

Once the money is gone, it’s nearly impossible to get it back.ģ. Remember, using services like Zelle or Venmo is essentially the same as sending cash. The bank will not ask you to transfer money if it detects fraud or abuse. Never transfer money to another account based on a phone call (even an account that you supposedly control).Bank of America employees will never call you asking for your card PIN, account password, or sensitive information like your credit card numbers and SSN. Hang up if someone asks for personal or account information.They might even find personal information about you online to make them seem more legitimate - such as your checking account number or family members’ names. Phone calls claiming that your account is compromisedįor Bank of America customers, one trending phone scam involves warning customers that their account has been compromised - and then pressuring them to transfer their savings into a “secure” account (that the scammers control).įraudsters use technology to spoof their phone number and make it look like they’re calling from Bank of America on your caller ID.

Bank of america customer service wire transfer how to#

⛳️ Related: Scammed on Zelle? Here's How To Get Your Money Back → 2. You can email a screenshot of the text to or forward the text directly to 7726 (which spells SPAM).

Forward scam text messages to Bank of America’s fraud department.

If the alert message was legitimate, you’ll see the same information noted in your account.

Only log in to your Bank of America account through the mobile app or the official website. Whatever angle the scammers take, their goal is to get you to visit a fake website that will steal your personal information - such as your bank account credentials or Social Security number (SSN). In this guide, we’ll explain how Bank of America scams commonly work, the latest schemes to watch out for, and what to do if you’re a victim. If you’re a Bank of America (BoA) customer, you need to be aware of the latest scams targeting your accounts and finances. Americans lost $2.3 billion to imposter scams in 2021 alone - with scammers regularly posing as bank employees to gain their victims’ trust.

Unfortunately, Gabrielle’s story isn’t unique. Gabrielle complied - not realizing that she had just sent her life’s savings to a scammer.

On the other end, a man who introduced himself as a banking fraud specialist explained that in order to protect her savings, she’d have to transfer it to a new “secure” Zelle account. But seconds after hitting “send,” Gabrielle’s phone rang. Īfraid that her account had been hacked, the 24-year-old quickly responded. Gabrielle Chavez had been saving up to pay for her mother’s headstone when she received a text message from Bank of America asking if she’d sent $3,500 to someone through Zelle. Are You Grappling With a Bank of America Scam?